Flexible Purchased and Referred Care Services

Referred care is care arranged through a person or provider a family already knows and trusts, such as a relative, friend, neighbor, or established caregiver. In an employer benefit setting, referred care can allow eligible employees to use subsidized care funds for those arrangements instead of selecting only from a provider directory. Helpr’s My Choice technology helps make these employee-directed payments easier to administer.

PRC can have different meanings in medical and benefits settings, so the intended definition depends on the program and organization using it. On this page, Purchased and Referred Care Services refers to employer-supported care benefits that help employees pay for trusted care arrangements. It is not a diagnosis or universal medical abbreviation; employees should consult their health plan or clinician for medical terminology.

My Choice is designed for employees who want to use care benefits with people in their own trusted network. That may include family members, friends, or other caregivers they already know, subject to the employer’s benefit design and applicable program requirements. Employees use the Helpr app to access the benefit and manage eligible payments, creating a simpler path to support than a traditional care search alone.

Yes. Flexible referred-care benefits can support more than childcare. Helpr’s family-care approach includes support for aging parents and adult dependents, giving employees options to use trusted care arrangements or other eligible care resources. This broader approach recognizes that caregiving responsibilities can change over time and helps employers provide a benefit that is relevant across generations and life stages.

Global care stipends provide flexible employer-funded dollars that employees can use for everyday caregiving needs within their personal support network. Rather than requiring a single care marketplace, the stipend model gives employees more autonomy over the care they need. Helpr helps organizations deliver this benefit through an accessible platform, supporting distributed teams and varying local caregiving circumstances.

Helpr’s DCFSA Integrated Payments tool is built to help families put Dependent Care Flexible Spending Account benefits to work within the app. Employees should confirm that an expense meets their plan’s eligibility rules and retain any documentation their plan administrator requires. Integrating available DCFSA dollars can help employees manage eligible dependent-care costs while making their employer-sponsored benefit go further.

Helpr offers a use-based model in which organizations pay for care services that are actually utilized. This approach can help employers offer meaningful family-care support without assuming every employee will use the benefit at the same rate. Specific subsidy levels, eligibility rules, and program configurations can be tailored to an organization’s workforce needs, benefit goals, and budget structure.

An employer can begin by defining the populations it wants to support, the types of care covered, and the level of subsidy it plans to provide. Helpr then helps deliver a mobile-first care benefit that can include My Choice, stipends, and integrated payment tools. A well-designed launch also includes employee education so team members understand eligibility, access, and payment steps.