Backup Childcare
Cover for a nursery closure, a school holiday, or a caregiver who cancels the night before. Booked in the app at $45-50 per hour with a four-hour minimum.
Helpr Network Care is the professional caregiver side of a Helpr care benefit, and it is bought by employers rather than by families. Your organization funds it, your employees book against it, and Helpr owns everything in between: recruiting caregivers into the network, screening them, maintaining continuous background checks, filling the shift, and paying the caregiver directly. The operating numbers matter more than the network size. Care is priced at $45-50 per hour with a four-hour minimum, and bookings are filled 97% of the time. That fulfillment figure is the one that determines whether the benefit works, because an employee who requests care at 9pm for a 7am shift and gets no caregiver does not request again, and your utilization reporting quietly flatlines. Continuous background checks run for as long as a caregiver remains available to your employees, rather than being completed once at intake and never revisited. Most programs pair Helpr Network Care with My Choice Care, where the employee nominates someone they already trust and Helpr vets and pays that person at a $12-20 per hour average subsidy. Professional coverage handles employees with nobody to call; employee-directed care handles everyone else, and reaches markets and shift patterns a professional network cannot.
Professional caregiver coverage funded by the employer and booked in the app.
Cover for a nursery closure, a school holiday, or a caregiver who cancels the night before. Booked in the app at $45-50 per hour with a four-hour minimum.
Professional support for an ageing parent or adult dependent, including cover after a hospital discharge or during a family caregiver's own absence.
Coverage outside standard hours for employees on rotating, night, or early shifts, which is where conventional care arrangements break down first.
Care during offsites, conferences, and business travel so participation is not restricted to employees without caregiving responsibilities.
When an employee would rather use someone they know, My Choice Care vets and pays that person directly at a $12-20 per hour average subsidy.
For arrangements that outlast backup care, a dedicated care consultant gives the employee 1:1 support sourcing and vetting options.
Helpr Network Care is priced at $45-50 per hour with a four-hour minimum and fills 97% of requested bookings. Caregivers are pre-vetted before entering the network and remain under continuous background checks while they are available to your employees. Helpr recruits, screens, dispatches, and pays them, so your HR team is never assessing an individual caregiver or handling a payment. For a Benefits Leader the relevant comparison against other vendors is not directory size but fulfillment rate, screening cadence, and how quickly a request converts into a caregiver at the door.
What your employees get when you fund professional backup care through Helpr.
Requested bookings are filled 97% of the time. Fulfillment, not network size, is what determines whether an employee ever books a second time.
Screening is maintained for as long as a caregiver stays in the network, not completed once at onboarding and treated as permanent.
Care is priced at $45-50 per hour with a four-hour minimum, so program cost per booking is predictable when you model allocations.
Payment flows from your Care Fund through the platform directly to the caregiver. No employee out-of-pocket cost, no reimbursement claims.
Employers. This is a funded benefit, not a service families purchase directly. Your organization sets the Care Fund allocation and eligibility, employees book professional caregivers in the app, and Helpr pays the caregiver against your allocation. Families never negotiate or pay the caregiver themselves.
We will go through fulfillment, screening, and pricing line by line.
Women-owned business enterprise certification
Network bookings filled as requested
Ongoing screening for every network caregiver
Tell us about your workforce and shift patterns. We will show you expected fulfillment, cost per booking, and how network care pairs with employee-directed care.
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