Reliable Sick Child Care Benefits for Employees

Backup care directly reduces unplanned absenteeism and lost workdays when employees must stay home with a sick child. By offering employer-sponsored care, companies protect productivity, improve team retention, and reduce the workplace stress experienced by working parents.

Yes. Through our patented My Choice feature, employees can engage trusted personal providers such as relatives, friends, or preferred sitters and draw down their employer-funded subsidy through the platform.

All backup care bookings require a minimum payment equivalent to four hours of caregiver service, regardless of whether the full four hours are utilized during the visit.

Employers fund an allowance of backup care days using a use-based payment structure, ensuring organizations only pay for care services that employees actually utilize rather than paying large flat commitments.

The advertised cost per hour represents the total cost, with applicable taxes and service fees included directly in the listed price so employees encounter no hidden charges for base appointments.

If an appointment concludes early due to user action, an early return fee applies, calculated as the greater of either the four-hour minimum payment or 75% of the estimated hours.

Helpr provides guided placement support where our care team consults one-on-one with employees to scope needs, source qualified caregivers, and offer live phone assistance during standard operating hours.

Yes. Our platform connects care spending directly to an employee's Dependent Care FSA, streamlining substantiation and payment flows so employees avoid complex receipt submissions and reimbursement delays.