Smart Care Facility Platform for Modern Workforces

A care platform is a centralized service or app that helps people find, fund, and manage caregiving support. For employers, it can bring backup childcare, elder care, dependent care payments, care stipends, and support resources into one benefit. Helpr’s platform helps employees access care options while giving organizations a practical way to support well-being, attendance, and retention.

Helpr supports a broad range of family care needs, including backup childcare, elder and adult dependent care, long-term care placement assistance, corporate event childcare, and flexible care payments. Employees can connect with vetted care options, use subsidies with caregivers in their personal networks through My Choice, or access funds for eligible care expenses. This creates support for different family structures and circumstances.

An employer establishes a care benefit with Helpr and determines the level of subsidy available to eligible employees. When an employee needs care, they use the platform to arrange an available option and apply the benefit according to their organization’s program. Helpr’s use-based model means organizations pay for care services that employees actually use, rather than unused capacity.

Yes. Helpr’s patented My Choice technology allows employees to use employer-provided subsidies with people they know and trust, such as family members, friends, or members of their existing support network. This approach gives families more control over care decisions and expands access beyond traditional provider directories, helping make benefits more equitable across locations and personal circumstances.

Yes. Helpr offers support for aging parents and adult dependents alongside childcare solutions. Depending on an employee’s needs and employer program, available options may include vetted providers, center-based services, or trusted caregivers from the employee’s own network. This whole-family approach recognizes that care responsibilities can change over time and affect employees at every career stage.

Care Finder is Helpr’s one-to-one concierge placement service for families seeking a longer-term or highly specific care arrangement. Dedicated care specialists work with the employee to understand their needs, source potential options, and help vet custom arrangements. It is designed for situations where a standard backup care appointment is not enough and a more personalized search is valuable.

Helpr’s integrated DCFSA payment capability helps eligible employees put Dependent Care Flexible Spending Account funds toward qualifying care expenses within the app. Using pre-tax DCFSA funds can help families stretch their care budget and simplify payment administration. Employees should review their employer’s plan rules and applicable tax requirements to confirm which expenses and payments qualify.

Organizations can work with Helpr to design a family care benefit that aligns with their workforce, budget, and eligibility goals. Available components can include subsidized backup care, global care stipends, My Choice payments, elder care support, and DCFSA integration. Helpr’s platform is built for employees across roles and geographies, helping employers provide consistent, accessible support at scale.