The Helpr Care Benefits Platform

Helpr does not own or operate care facilities. There are no Helpr centres, no Helpr buildings, and no beds. Helpr is a platform, and what it runs is the administration of a care benefit: eligibility, booking, caregiver vetting, direct payment to the caregiver, and reporting back to the benefits team that funded it. That distinction matters when you are evaluating vendors, because it determines what you are buying. A facility operator sells you capacity in specific locations, which works until your employees are somewhere else. A platform sells you the mechanism, so coverage follows the employee. Helpr's platform reaches employees in 150+ countries with active utilization in 50+ today, and it holds up in small markets because My Choice Care lets an employee nominate a caregiver whom Helpr vets and pays, rather than depending on local facility supply. For a Benefits Leader, the platform is the part you actually operate. Eligibility syncs from your HRIS. Care Fund allocations and guardrails are configured centrally. Employees book Helpr Network Care or nominate a caregiver through My Choice Care in the app, and Helpr pays the caregiver directly so care spend never enters your expense or payroll process. Utilization, spend, and care-type reporting come back by population and location.

Benefits leader configuring a care benefit in the Helpr platform

What the Platform Handles

The administrative surface of a care benefit, run as software rather than paperwork.

Eligibility and HRIS Sync

Entitlement is driven from your employee data, so joiners, leavers, and population changes flow through without manual maintenance.

Allocation and Guardrail Configuration

Set Care Fund allocations, covered care types, and any limits centrally, and vary them by population where your program design calls for it.

In-App Booking

Employees book Helpr Network Care at $45-50 per hour with a four-hour minimum, with a 97% fulfillment rate on requested bookings.

Caregiver Vetting

Continuous background checks for network caregivers, plus screening and onboarding for caregivers employees nominate through My Choice Care.

Direct Payment and Audit Trail

Caregivers are paid directly through the platform, with every booking, hour, and payment recorded for reporting and audit.

Utilization Reporting

Uptake, spend, and care-type data by population and location, in the form a mid-year benefits review actually needs.

A Platform, Not a Facility

What the Platform Actually Runs

Helpr operates the machinery around care rather than the care locations themselves. Eligibility comes in from your HRIS. You configure Care Fund allocations and guardrails once. Employees book pre-vetted professional caregivers through Helpr Network Care or nominate someone they trust through My Choice Care, and Helpr screens that person, tracks the booking, and pays them directly. Nothing lands in your expense process. Utilization, spend, and care type come back as reporting. Because none of this depends on owned locations, coverage follows your employees rather than your vendor's footprint.

Care benefit utilization reporting dashboard
Why a Platform Model

Coverage That Follows the Employee

What Benefits Leaders get from platform administration rather than facility capacity.

One App for Every Care Route

Employees book professional caregivers, nominate their own, spend Care Funds, or request 1:1 consultant support from a single interface.

Vetting Built Into the System

Continuous background checks on network caregivers and screening of employee-nominated caregivers are handled by the platform, not by your HR team.

Direct Payment to Caregivers

Payment flows from your allocation straight to the caregiver, so care never becomes a reimbursement claim or a payroll line.

No Facility Footprint Limits

Coverage extends across 150+ countries because the model does not depend on owned locations, with active utilization in 50+ today.

Platform FAQs

Does Helpr operate care centres or facilities?

No. Helpr is a care benefits platform. We handle eligibility, booking, caregiver vetting, direct payment, and reporting. Care itself is delivered by pre-vetted professionals in the Helpr network or by caregivers your employees nominate through My Choice Care. There are no Helpr-owned locations, which is why coverage is not limited to a footprint.

What does the HR team actually operate?

How does payment work?

What reporting does the platform produce?

How does the platform handle markets with no local caregiver network?

Does it integrate with our existing benefits stack?

Evaluating Care Benefit Platforms?

We will walk you through configuration, payment mechanics, and reporting.

Recognized & Certified

Awards and Recognition

WBENC Certified badge

WBENC Certified

Women-owned business enterprise certification

Patented My Choice Care badge

Patented My Choice Care

Platform coverage without owned locations

150+ Country Coverage badge

150+ Country Coverage

Active employee utilization in 50+ markets

See How the Care Benefits Platform Runs

Tell us how you administer care benefits today. We will show you what the platform takes over and what reporting you get back.

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