Interim Caregiver Services for Families and Employers

Interim caregiver services provide temporary or flexible support when a family’s usual care arrangement is unavailable, insufficient, or changing. For employees, this may include backup childcare, support for an aging parent, or care for an adult dependent. Helpr helps employers offer these benefits through an app-based platform that connects families to care options, subsidies, and personalized support.

An employer funds all or part of eligible care appointments as an employee benefit. Employees use Helpr to arrange care, and the employer pays only for services that are used under its program design. For standard sitter appointments, the listed price includes taxes and Helpr’s service fee; a four-hour minimum payment applies, and additional charges may apply for overtime or early returns.

Yes. Helpr supports employees who need help coordinating care for aging parents and adult dependents, not only childcare. Available pathways can include vetted providers, center-based options, or a person the family already trusts. This broader approach helps employers support employees navigating multigenerational caregiving responsibilities while reducing the work disruption and stress that care gaps can create.

My Choice is Helpr’s patented technology for employees who want to use care subsidies with someone already in their personal support system. Rather than requiring families to choose only from a directory, the option can help them pay trusted relatives, friends, or caregivers through the Helpr app. It is designed to make care benefits more flexible and equitable across different family situations.

Helpr includes an integrated tool that helps eligible employees use Dependent Care Flexible Spending Account benefits within the app. A DCFSA can help families use pre-tax funds for qualifying dependent-care expenses, subject to their plan rules and applicable requirements. Employees should review their specific account eligibility and documentation needs before using funds for a particular care arrangement.

Yes. Helpr’s platform is designed to support working families across more than 150 countries. Global care stipends can give employees flexible funds to use within their own local support networks, while the broader platform offers care solutions for diverse workforce needs. This approach helps employers create a more equitable benefit experience for employees across locations and job levels.

Helpr’s Care Finder concierge service offers one-to-one assistance for employees who need a more customized, long-term care solution. Dedicated care specialists help source and vet arrangements based on the family’s needs, preferences, and circumstances. This is especially useful when a simple backup appointment is not enough and an employee needs help identifying a sustainable care fit.

Helpr works with organizations ranging from Fortune 500 companies to small nonprofits across industries including technology, healthcare, retail, finance, entertainment, and consumer goods. The platform is designed to support employees at every level, from frontline and hourly workers to executives. Employers can build care benefits around backup care, stipends, family needs, and their workforce goals.