Intake and Requirements
Schedule, location, commute, budget, and specific needs turned into search criteria that reflect the family's actual constraints.
Childcare resource and referral is a long-standing benefits line item, and its structural weakness is easy to state: it produces information, not care. The employee receives a curated list of providers in their area and is then responsible for calling each one, discovering that four have no capacity, arranging tours around work hours, comparing fee structures, and funding whatever they eventually secure. The employer has bought a referral. The employee still has the problem. This page covers what Helpr provides instead, which is Care Finder childcare navigation. A dedicated care consultant is assigned to the employee and gives them 1:1 support through the whole search: sourcing options in their actual local market, verifying licensing and inspection history, checking references, sequencing waitlist applications, and staying with them through tours and the decision. The employer-funded Care Fund then pays for the arrangement, so the process ends in care rather than in a shortlist. If you currently run an R&R service, the comparison to make is not list size. It is what proportion of employees who engaged ended up with care in place, and how many working hours it cost them to get there.
The full scope a dedicated care consultant handles for your employees.
Schedule, location, commute, budget, and specific needs turned into search criteria that reflect the family's actual constraints.
Centre-based and in-home options sourced in the employee's own market, with licensing, inspection history, and references checked before presentation.
Applications ordered and timed so families have parallel options in play rather than a single application and an open-ended wait.
Helpr Network Care covers any gap before a place starts, at $45-50 per hour with a four-hour minimum and a 97% fulfillment rate.
Where in-home care is the better answer, the employee nominates someone they trust and Helpr vets and pays that person at a $12-20 per hour average subsidy.
Reporting on what employees searched for and what was secured, which is the measure an R&R service generally cannot produce.
The difference between resource and referral and Care Finder navigation is who does the work. R&R publishes information and leaves execution to the employee, which is why engagement rates look reasonable and resolution rates rarely get reported. Care Finder assigns a dedicated care consultant who sources, verifies, shortlists, sequences waitlists, and supports the employee through the decision, and the employer-funded Care Fund pays for the result. One produces a referral. The other produces childcare, and produces it without consuming the employee's working weeks.
What changes when a benefit is judged on whether care was secured.
1:1 support from one dedicated care consultant, rather than a list handed over and an assumption that the employee will manage from there.
Licensing, inspection history, references, and current availability are checked first, so the employee is not calling providers with no capacity.
Care Funds pay for the arrangement, so navigation resolves into care rather than a recommendation the employee cannot act on.
A childcare search run on work time costs an employer real productivity. Navigation moves that load onto a consultant.
R&R gives the employee a curated list of providers and leaves the calling, touring, comparing, and funding to them. Care Finder assigns a dedicated care consultant who does the sourcing and verification, sequences waitlist applications, and supports the decision, with the resulting arrangement funded through the employer's Care Fund.
We will compare resolution rates, not list sizes.
Women-owned business enterprise certification
1:1 navigation instead of provider lists
Navigation in the employee's own market
Tell us what your current childcare resource service delivers. We will show you what navigation changes and what it resolves.
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To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.