Employee-Nominated Caregivers
An employee names the person they want caring for their child, their partner, or their ageing parent. Helpr handles screening, onboarding, and payment, so the arrangement they already rely on becomes a funded benefit.
This page covers My Choice Care, Helpr's employee-directed care benefit. It is worth naming the product precisely, because it is not a caregiver dispatch service. If what you need is pre-vetted professional caregivers sent out from Helpr's own network on demand, that is a different product, Helpr Network Care, at $45-50 per hour with a four-hour minimum and a 97% fulfillment rate. My Choice Care starts from the opposite direction. The employee names the caregiver. It is usually a grandparent, a sibling, a neighbour, or the nanny they have used for three years, and it is almost always someone the family already trusts with their child or their parent. Helpr runs vetting on that individual, onboards them, and pays them directly through the platform against the employer's subsidy, which averages $12-20 per hour. For a Benefits Leader, the appeal is coverage and cost at the same time. Employee choice removes the two objections that keep backup care utilization low, which are unfamiliar caregivers and geographic gaps, and the per-hour subsidy runs well below professional network rates. It is also the only mechanism that makes a global care policy honest in markets where Helpr has no local provider supply.
The employee-directed layer of a Helpr care benefit, and the products it sits next to.
An employee names the person they want caring for their child, their partner, or their ageing parent. Helpr handles screening, onboarding, and payment, so the arrangement they already rely on becomes a funded benefit.
My Choice Care draws against the employer-funded Care Fund allocation you set. You control the dollars and the guardrails; the employee controls who provides the care.
When an employee has no one to nominate, Helpr Network Care dispatches a pre-vetted professional at $45-50 per hour with a four-hour minimum and a 97% fulfillment rate. Most programs run both.
In markets without local provider supply, My Choice Care is how the benefit stays usable. It is the reason a policy naming 150+ countries holds up outside your largest markets.
When the need runs past backup care into a longer-term arrangement, a dedicated care consultant provides 1:1 support on sourcing and vetting options.
See how much of your care spend runs through employee-directed care versus professional placements, by population, and adjust allocations at renewal.
My Choice Care is Helpr's patented mechanism for funding care the employee has already chosen. They nominate someone they trust, Helpr screens and onboards that person, and payment flows through the platform against the employer subsidy at an average of $12-20 per hour. The employer never has to build a provider network in a market to make the benefit usable there, and the employee never has to hand a child or an ageing parent to a stranger to claim what you funded. That combination is why My Choice Care carries utilization in populations where conventional backup care sits unused.
What changes when the employee chooses the caregiver and you fund the choice.
Employees nominate a family member, friend, neighbour, or the caregiver they already use. Trust is established before the benefit is ever involved, which is why uptake holds.
Helpr pays the nominated caregiver directly through the platform. Employees do not front the cost and then chase a reimbursement, and payroll is not involved.
Employee-directed care carries a materially lower per-hour subsidy than professional network placements, so a fixed Care Fund allocation stretches across more hours.
Helpr screens and onboards every nominated caregiver. Employers fund a benefit with real vetting behind it rather than an unmonitored cash stipend.
No, and the distinction matters when you are comparing products. Dispatching a pre-vetted professional from Helpr's network is Helpr Network Care, priced at $45-50 per hour with a four-hour minimum and a 97% fulfillment rate. My Choice Care is employee-directed: your employee nominates the caregiver, and Helpr vets and pays that person. Most employers offer both and let the employee choose per situation.
We will show you how employee-directed care changes utilization across your workforce.
Women-owned business enterprise certification
Vetting and direct payment for employee-nominated caregivers
Employee-directed care without local agency supply
Tell us about your workforce mix and where your current care benefit is going unused. We will model what My Choice Care changes.
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