Childcare and Backup Childcare
Nursery closures, school holidays, a sick nanny, or a night shift with no cover. Employees book vetted care and it draws against their allocation.
Childcare benefits assume the dependent is a child. For a large part of your workforce that assumption is wrong, and it is why care budgets get spent by the same population every year while everyone else concludes the benefit is not for them. A whole-family Care Fund removes the dependent category from the eligibility rules. You fund an allocation per employee and it covers childcare, elder care, and adult dependent care without the employee having to prove which kind of family they have. A 29-year-old spends it on backup nursery cover. A 51-year-old spends the same allocation on in-home support for a father after a fall. Someone else spends it on care for an adult sibling with a disability. One line item, one allocation, no category gatekeeping. This page is about the funding design. If you are planning the childcare-specific side of a program, including hour banks and rollout mechanics, that is covered on our childcare benefit program planning page. What matters here is the decision to fund care by employee rather than by dependent type, and what that changes in cost modelling, utilization spread, and how the benefit is perceived across age bands.

One allocation, spent through whichever Helpr product fits the situation.
Nursery closures, school holidays, a sick nanny, or a night shift with no cover. Employees book vetted care and it draws against their allocation.
In-home support for an ageing parent, cover after a hospital discharge, or companion care, funded from the same pool as childcare.
Care for an adult child or sibling with a disability, where the requirement is caregiver experience rather than availability.
Employees nominate a trusted family member, neighbour, or existing caregiver and Helpr vets and pays them directly, at a $12-20 per hour average subsidy.
Or book a pre-vetted professional from Helpr's network at $45-50 per hour with a four-hour minimum and a 97% fulfillment rate.
When a dependent needs a durable arrangement rather than a booking, a dedicated care consultant provides 1:1 support running the search.
A whole-family Care Fund is an employer-funded allocation attached to the employee rather than to a dependent category. It covers a toddler, a parent recovering from surgery, and an adult dependent with additional needs out of the same pool. That design change does two things to your program. It spreads utilization across age bands instead of concentrating it in employees with young children, and it removes the most common reason employees never open a care benefit, which is assuming it was written for someone else's family situation.

What changes when one allocation covers every dependent an employee has.
Employees do not have to fit their family into a childcare-shaped policy. The allocation applies to whoever they are responsible for this year.
Employees caring for ageing parents are typically your most experienced and most expensive to replace, and are usually the group a childcare-only benefit excludes.
You fund a single allocation per eligible employee rather than maintaining separate childcare and elder care programs with separate vendors and renewals.
Care spend distributes across age bands instead of concentrating in one population, which makes forecasting and renewal modelling considerably more stable.
That page covers the design and rollout mechanics of a childcare-specific program: hour banks, eligibility, and the implementation timeline. This page covers a funding decision, which is whether the allocation is attached to the employee or to a dependent category. Employers usually make this call first, because it determines who the program is for.
Send us your workforce age distribution and we will model an allocation.
Women-owned business enterprise certification
Employee-directed spending inside one allocation
One care fund design across every market
Share your workforce age distribution and current care spend. We will model a whole-family Care Fund allocation and what it covers.
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