Complete Family Benefit Support Services

Family benefit support services are employer-sponsored resources that help employees manage caregiving responsibilities. They can include backup childcare, elder and adult dependent care, flexible care stipends, reimbursement for trusted caregivers, and personalized care placement. These benefits reduce the disruption that occurs when regular care arrangements change or when employees need help finding longer-term support for a family member.

An employer funds or subsidizes access to backup care as part of its benefits program. When an employee’s normal caregiver, school, or care arrangement is unavailable, they can use the Helpr platform to arrange eligible care support. Helpr’s use-based model means the organization pays for services that are actually used, while employees receive meaningful help when a care gap affects work.

Yes. Helpr’s elder and adult care support is designed for employees caring for aging parents and adult dependents, not only children. Employees can explore vetted providers, center-based options, or arrangements involving someone they already trust. This broader approach recognizes that caregiving responsibilities can change throughout an employee’s life and often require support beyond traditional childcare benefits.

My Choice is Helpr’s patented technology that lets employees use benefit subsidies with caregivers from their own trusted network, such as family members, friends, or other known support people. Rather than requiring every family to select from a directory, My Choice gives them flexibility while enabling the employer to offer a more equitable, accessible family care benefit through the Helpr app.

Helpr is built to support a broad workforce, including hourly employees, frontline teams, remote staff, and executives. Employers can structure benefits to promote equitable access regardless of role, tenure, or location. By offering flexible options instead of a single care model, organizations can better serve employees whose caregiving needs, schedules, and personal networks differ significantly.

Global care stipends provide flexible funds employees can apply to the caregiving help that fits their individual situation. They can use their personal support network rather than navigating a required provider directory. This approach is especially valuable for distributed teams because it makes subsidized care more accessible across locations, schedules, and different types of family care responsibilities.

Yes. Helpr’s Care Finder provides one-to-one concierge support for employees who need a longer-term or highly customized care arrangement. Dedicated care specialists help source and vet options based on the family’s needs, helping employees move beyond an immediate backup solution. This service can be useful when care needs are ongoing, complex, or difficult to coordinate alone.

Yes. Helpr offers on-site Event Care for corporate events and work trips. Providing childcare at an event can help employees with caregiving responsibilities attend, participate, and remain present without having to choose between family needs and professional opportunities. It is a practical inclusion measure for gatherings where travel, extended hours, or limited local care options may otherwise create barriers.