Care Funds Allocation
Employer-funded care dollars available in the app, typically designed around 80-100 hours of care per employee per year and adjusted by population.
Family care benefits fail in two predictable ways, and both are design errors rather than budget problems. The first is money without guidance. An employer funds a care stipend, the employee has no idea which nursery has capacity or which caregiver can handle their father's dementia, and the allocation goes unspent while the underlying problem continues. Utilization comes in at single digits and the program looks like a failure of demand when it is a failure of navigation. The second is guidance without money. A care navigation service is added, the consultant does good work and produces a genuinely suitable shortlist, and the employee cannot afford any of it. The benefit generated a better-informed version of the same constraint. Helpr runs both halves as one program. Care Funds are the employer-funded care dollars, spent through Helpr Network Care at $45-50 per hour or through My Choice Care at a $12-20 per hour average subsidy when the employee nominates someone they trust. Care Finder is the 1:1 support from a dedicated care consultant who works out what the employee should actually be spending it on. Neither component carries a program on its own.
One program with a funding component and a human component.
Employer-funded care dollars available in the app, typically designed around 80-100 hours of care per employee per year and adjusted by population.
1:1 support for employees whose need is a search rather than a booking, covering childcare, elder care, and complex dependent needs.
Pre-vetted professional caregivers at $45-50 per hour with a four-hour minimum and a 97% fulfillment rate, drawn against the Care Fund allocation.
Employees nominate a trusted family member, neighbour, or existing caregiver, and Helpr vets and pays that person at a $12-20 per hour average subsidy.
Childcare, elder care, and adult dependent care all draw on the same funding and the same navigation support, rather than separate programs.
Spend, uptake, and care type by population, so you can see whether funding or navigation is the constraint in any given group.
Employers who fund care without navigation see allocations go unspent and conclude their workforce did not need care. Employers who fund navigation without dollars see suitable options identified and then declined on cost. Helpr pairs Care Funds, the employer-funded allocation employees spend against, with Care Finder, 1:1 support from a dedicated care consultant who sources and vets what to spend it on. That pairing is what converts a funded line item into utilization, and utilization is the entire basis of the 4.93x return on care benefit spend.
What the combination changes compared with running either component alone.
Employer-funded care dollars with allocations and guardrails you set, spent directly in the platform with no reimbursement paperwork for the employee.
1:1 support from a dedicated care consultant who sources, vets, and shortlists real options so the allocation gets spent on something suitable.
Unspent care budget is the most common outcome of a stipend-only program. Pairing funding with navigation is what moves uptake off single digits.
Elder care, disability, and neurodiversity needs are exactly where money alone fails, because suitability rather than cost is the binding constraint.
Because the employee's problem is usually not only cost, it is not knowing which options exist or which are suitable. An employee handed care dollars and no guidance will often not spend them, particularly for elder care or a dependent with additional needs, and the resulting low utilization gets misread as low demand.
We will show you whether funding or navigation is your constraint.
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1:1 guidance behind every funded allocation
Funding and navigation in every market
Tell us what you fund today and what your utilization looks like. We will show you which half of the model is missing.
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To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.