Flexible Provider Care Services Worldwide

A care provider is a person, organization, or service that assists someone with caregiving needs. Depending on the situation, that may include a childcare provider, babysitter, elder care professional, adult dependent caregiver, care center, or a trusted family member or friend. Helpr helps employees access and fund care options through employer-sponsored benefits, including vetted providers and personal support networks.

Helpr supports a broad range of family care needs, including backup childcare, elder and adult dependent care, long-term care placement, corporate event childcare, and care funded through employee stipends. Employees can use Helpr’s provider network where available or, through My Choice, pay a caregiver they already know and trust. This flexibility supports families through routine, emergency, and ongoing care needs.

Employers provide a care benefit through Helpr, and eligible employees use the platform to arrange support when regular care is unavailable or an unexpected need arises. The employer subsidy lowers the employee’s cost, while Helpr manages the care experience and payments in the app. Helpr’s use-based model means organizations pay for the care services employees actually use.

Yes. Helpr’s patented My Choice technology is designed to let employees use employer-provided care subsidies with caregivers from their own trusted network, such as family members, friends, or established personal caregivers. This option recognizes that families often know which care arrangement best fits their needs. Availability and benefit rules may vary by the employer’s Helpr program.

Yes. Helpr offers elder and adult care support for employees caring for aging parents and adult dependents. Families may explore vetted providers, center-based options, or trusted caregivers in their own network, depending on their benefit design. For more involved needs, Care Finder offers one-to-one support to help source and vet a longer-term care arrangement.

Care Finder is Helpr’s one-to-one concierge placement service for families seeking a long-term care solution. Dedicated care specialists work with employees to understand their requirements, identify potential arrangements, and assist with sourcing and vetting options. It is especially useful when a family needs a more tailored fit than a short-term backup care appointment can provide.

Helpr offers DCFSA integrated payments to help families use eligible Dependent Care Flexible Spending Account funds within the app. This can make qualifying dependent care expenses more manageable by helping employees apply their tax-advantaged benefits directly toward care. Employees should review their employer plan and DCFSA rules to confirm eligibility, covered expenses, and available balances before booking care.

Employers can work with Helpr to design a family care benefit aligned with their workforce, budget, and coverage goals. Options can include subsidized backup care, global care stipends, My Choice payments, concierge placement, and support for childcare or adult dependents. Helpr’s platform is built for employees across roles and locations, helping organizations deliver more inclusive care benefits.