Flexible Childcare Services in Somerville

Helpr offers employer-supported childcare solutions that can include backup care, My Choice payments for care from a trusted person in an employee’s own network, and one-to-one concierge help with longer-term care placement. The available options depend on an employer’s Helpr benefit plan. These services are designed to help working families address planned, changing, and unexpected care needs.

Employer-subsidized backup care is a workplace benefit that helps employees access care when their regular arrangement falls through or is unavailable. An employer establishes the benefit through Helpr, and eligible employees request and use care through the platform. Helpr’s use-based model means organizations pay for care that is actually used, rather than paying for unused capacity.

My Choice is Helpr’s patented technology for employees who want to use care subsidies with someone they already know and trust, such as a family member, friend, or member of their personal support network. Rather than requiring families to rely only on a directory, it provides a flexible pathway to use employer-provided care funds for their preferred arrangement.

Yes. Helpr’s Care Finder service provides one-to-one concierge support for families seeking a customized, longer-term care arrangement. Dedicated care specialists assist with sourcing and vetting options based on a family’s needs. This service complements backup care by helping employees navigate care needs that require more planning, consistency, or a particular fit.

Eligibility is set by the employer sponsoring the Helpr benefit. Helpr is designed to make care support accessible across employee levels, from hourly workers to executives, but each organization determines its covered population, subsidies, and plan details. Employees should review their workplace benefits information or Helpr account to understand the care options available to them.

For employer-subsidized backup care, the displayed hourly price includes taxes and Helpr’s service fee for the base appointment. A minimum payment equal to four hours of sitter service applies. Optional gratuity is separate, and overtime or early-return fees may apply under the appointment terms. Specific subsidy levels and employee costs are determined by the employer’s benefit plan.

Helpr offers DCFSA integrated payments that allow families to put eligible Dependent Care Flexible Spending Account benefits to work within the app. This can help employees stretch available pre-tax care funds while using their workplace care benefit. Employees should confirm their individual plan rules and eligible expenses with their benefits administrator or FSA provider.

Employers can work with Helpr to build a family-care benefit program around their workforce’s needs, including backup care, flexible stipends, My Choice support, and concierge placement. The platform is designed for organizations of varying sizes and employee populations. A benefits discussion can clarify available service models, funding approaches, employee eligibility, and implementation considerations.