Flexible Childcare Services in Westchester

Helpr offers employer-supported childcare solutions that include backup care, corporate event care, one-to-one concierge placement for longer-term arrangements, flexible care stipends, My Choice payments for trusted caregivers, and DCFSA-integrated payments. The platform is designed for organizations that want to help employees address both planned and unexpected childcare needs with more flexibility and financial support.

An employer provides Helpr as a care benefit, and eligible employees use the platform when their usual childcare plan is unavailable or insufficient. Helpr connects families with care options and applies the employer’s subsidy according to the organization’s benefit design. The use-based model means organizations pay for care services that employees actually use rather than unused capacity.

Yes. Helpr’s patented My Choice technology allows employees to use subsidies with a caregiver from their personal network, such as a family member, friend, or another person they trust. This option recognizes that many families already have reliable support systems and need a flexible way to make employer-funded childcare benefits work with their preferred arrangements.

Helpr’s Care Finder service provides dedicated, one-to-one assistance for families seeking a longer-term care arrangement. Care specialists help source and vet custom options based on the family’s needs, rather than requiring employees to navigate the process alone. It is especially useful when a family needs a more lasting childcare solution beyond a single backup-care appointment.

No. While backup care helps when regular arrangements fall through, Helpr also supports ongoing and planned needs. Employees can use concierge placement to seek longer-term care, My Choice to pay trusted caregivers, care stipends for everyday needs, and event care during work-related gatherings. This range gives employers a more complete childcare benefit than emergency coverage alone.

For Helpr sitter services, the advertised hourly cost includes taxes and Helpr’s service fee for the base appointment. Appointments have a minimum payment equal to four hours of sitter services. If an appointment ends early because of the user’s actions, an early return fee may apply; overtime beyond 75 minutes over estimated hours is billed at the sitter’s hourly rate plus 50%.

Yes. Helpr’s integrated DCFSA payment tool enables families to put eligible Dependent Care Flexible Spending Account benefits to work within the app. By making it easier to apply available tax-advantaged care funds, the tool can help employees stretch their childcare budgets further while using the care benefit their employer provides.

Employers can begin by exploring a family-care benefit structure that fits their workforce, including backup care subsidies, care stipends, My Choice access, and concierge support. Helpr’s platform is built for employees across roles and locations, so organizations can create equitable access while aligning the benefit with their retention, productivity, and employee well-being goals.