Backup Care
Employer-funded backup care helps families cover sudden childcare gaps, school closures, sick days, and schedule disruptions with trusted support when regular arrangements are unavailable.
Helpr connects NYC working families and employers with trusted babysitter and nanny support when care plans change. From backup childcare during school closures to concierge caregiver placement, our app-based platform helps reduce stress, absenteeism, and last-minute scrambling across busy city schedules. Access flexible care benefits designed for real family needs, with equitable support for every worker.

Flexible babysitter and nanny solutions for backup care, trusted caregivers, and personalized placement support.
Employer-funded backup care helps families cover sudden childcare gaps, school closures, sick days, and schedule disruptions with trusted support when regular arrangements are unavailable.
My Choice lets employees use company care funds with their own trusted caregiver, including friends, family members, or neighborhood sitters they already know.
Personal care-navigation specialists help families search, vet, and place long-term or specialized caregivers for more consistent nanny and family care needs.
Helpr makes childcare support easier for NYC families and employers by combining trusted caregivers, flexible subsidy models, and app-based care management. Whether a school closure disrupts the week or a family needs help finding a longer-term nanny, our platform helps reduce stress, lost workdays, and care-related uncertainty while keeping benefits equitable and accessible.

Enterprises across technology, retail, finance, healthcare, and nonprofits trust Helpr for care benefits.
Helpr combines flexible technology, trusted caregivers, and enterprise-ready family care benefits.
Connect employees with trusted care providers across NYC and global workforce locations.
Patented My Choice technology supports flexible benefits, including your own known caregiver.
Use-based pricing helps organizations support families without paying for unused care.
Built for busy city schedules, sudden school closures, sick days, and commuting challenges.
A people-first team advancing equitable family care benefits.

Maddison is a valued team member at Helpr, the pioneering global backup care platform dedicated to making family care accessible and equitable for working families worldwide. Embodying Helpr's human-centered culture, Maddison brings a personable and thoughtful approach to her work, reflecting the organization's deep commitment to the people it serves — both employees and the enterprises that support them. Outside of her contributions to the team, Maddison enjoys drawing and reading, passions that speak to her creativity and curiosity. Her presence at Helpr reinforces the company's belief that a supportive, people-first workplace culture is essential to driving meaningful impact in the employee benefits and family care industry across 150+ countries.
Professional babysitter rates vary by location, experience, number of children, schedule, and whether specialized care is needed. With Helpr’s employer-subsidized backup care, the advertised hourly cost is the total base appointment cost, including taxes and Helpr’s service fee. Appointments are also subject to a four-hour minimum payment, and overtime may apply if care extends beyond the scheduled time.
Get clear answers about care options, coverage, and employer benefits.
Helpr supports NYC childcare needs through flexible care benefits and global family care coverage.
150+ Countries
Service Reach
Every Worker
Care Access
Use-Based
Platform Model
Ask about care options for your family or workforce.
Recognizes women-owned business leadership and supplier diversity.
Reflects trust in Helpr’s care platform experience.
Recognized for family care benefits advocacy.
Tell us about your childcare needs, employee benefit goals, or coverage gaps, and our team will help you explore the right care solution.
To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.
To help us assist you faster, please include the reason for your message so the relevant team can reach out as soon as possible.