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Helpr supports employees who need dependable backup babysitter care when regular arrangements fall through, schedules change, or care needs arise outside standard routines. Employers can subsidize eligible appointments through Helpr’s platform, giving families a practical way to manage school closures, sick days, late meetings, travel disruptions, and other unexpected caregiving gaps.

Helpr’s backup care model is designed for sudden care gaps, including emergency childcare situations. Depending on the employer’s benefit design and local provider availability, employees can request care through the app, use employer subsidies, and access support for last-minute needs. The platform is built to reduce missed workdays and help families respond quickly when plans change.

Helpr offers access to vetted care providers through its backup care programs, while also supporting My Choice for families who already have a trusted sitter. This combination gives employees flexibility: they can use network-based care when available or bring a known friend, family member, or neighborhood sitter into the benefit experience when allowed by their employer.

My Choice is Helpr’s patented bring-your-own-caregiver technology. It allows eligible employees to use company-provided funds toward a sitter they already know and trust, such as a family member, friend, or neighborhood caregiver. This is especially helpful when families need continuity, culturally familiar care, or support in areas where traditional networks may be limited.

Helpr’s care benefits are typically employer-funded or employer-subsidized, meaning the employee’s out-of-pocket cost depends on the company’s benefit plan. For appointments, advertised hourly costs include taxes and Helpr’s service fee for the base booking. A four-hour minimum payment applies, and overtime or early-return fees may apply based on appointment timing.

Yes. Helpr supports DCFSA integrated payments, allowing eligible employees to use pre-tax Dependent Care Flexible Spending Account funds directly within a care booking experience. This can make qualifying childcare more affordable while simplifying reimbursement workflows for families who already rely on DCFSA dollars to manage dependent care expenses.

Helpr serves distributed and global workforces across 150+ countries, helping multinational employers offer more equitable care support to employees in different regions. Availability, caregiver options, and benefit rules may vary by location, but the platform is designed to help organizations support families across remote, hybrid, hourly, and corporate teams.

Yes. Helpr provides corporate event childcare for conferences, retreats, large meetings, and other workplace gatherings. This service helps employers make events more accessible for working parents by offering on-site, professionally vetted childcare. It can improve attendance, reduce logistical stress, and support a more inclusive employee experience.