Best Nanny Agency and Child Care Services

A nanny agency typically helps families find longer-term, in-home childcare, while backup care covers short-notice gaps such as school closures, caregiver cancellations, sick days, or unexpected work demands. Helpr supports both needs through concierge placement for specialized care and employer-subsidized backup care that employees can access when routine care falls through.

Helpr’s platform is designed around access to trusted, vetted care providers and flexible care options. Depending on the program, employees may book through Helpr’s network or use the patented My Choice technology to bring a trusted caregiver, such as a family member, friend, or neighborhood sitter, into the benefit experience using employer funds.

Employer-subsidized backup care helps employees manage sudden care disruptions without missing work unnecessarily. Organizations fund or subsidize care appointments, and employees use the benefit when schools close, regular sitters cancel, children are mildly ill, or dependent care needs arise. This model supports retention, productivity, and more equitable access to family care resources.

Yes. Helpr offers Corporate Event Childcare for conferences, retreats, meetings, and large-scale company gatherings. On-site care can help employees attend important business events while ensuring children are supported in a safe, professionally managed environment. This is especially valuable for inclusive workplaces that want caregivers to participate fully.

The My Choice benefit lets employees use employer-provided funds with caregivers they already know and trust. Instead of being limited to a single network, families can bring their own sitter, family member, friend, or neighborhood caregiver into the care benefit. This supports flexibility, cultural fit, and practical access for distributed workforces.

Helpr is built for organizations with distributed and global teams, with family care support available across 150+ countries. Its care benefit structure can include backup care, global care stipends, concierge placement, and payment tools, making it easier for multinational employers to offer consistent, equitable support across varied local caregiving markets.

Helpr’s backup care pricing documentation notes that advertised hourly costs include taxes and Helpr’s service fee, with no additional base appointment charge to the payment method. Appointments may include a four-hour minimum payment, early return fees, overtime fees, and optional gratuity paid through the platform, depending on usage.

Helpr serves employers across industries including retail, entertainment, technology, finance, healthcare, consumer goods, and nonprofits. It is especially useful for HR teams, benefits leaders, multinational companies, and organizations seeking to reduce absenteeism, improve employee retention, and provide inclusive care support for working parents and caregivers.