Flexible Family Caregiver Support Program

A Family Caregiver Support Program is an employer-sponsored benefit that helps employees manage childcare, elder care, adult care, and other dependent care needs. Helpr’s program gives employees access to backup care, trusted personal caregivers, stipends, and care navigation through one platform, helping reduce missed work, stress, and productivity losses caused by unexpected care gaps.

Helpr supports employees by giving them practical options when regular care falls through or a family need becomes urgent. Employees can book backup care, use employer funds for trusted caregivers through My Choice, access elder and adult care support, or use stipends for local caregiving costs. The result is more reliable coverage and less disruption to work.

Yes. Helpr’s program is designed to support both childcare and elder or adult care needs. Employees may need help during school closures, sick days, caregiver cancellations, or when arranging support for aging parents. Helpr combines backup care, companion care resources, and concierge placement assistance so families can find care that fits their situation.

Helpr’s My Choice technology allows employees to use trusted people they already know, such as friends, family members, or neighborhood sitters, when appropriate under the employer’s benefit design. This bring-your-own-caregiver model gives families flexibility while allowing employers to subsidize care through a structured, trackable platform built for modern workforce benefits.

Employers can control costs through a use-based model, meaning organizations pay for care services when employees actually use the benefit. The service catalog also notes transparent appointment pricing rules for backup care, including included taxes and service fees, minimum appointment payments, overtime rules, and optional gratuity handled through the platform.

Helpr supports global and distributed teams across 150+ countries through flexible care stipends, digital wallets, backup care resources, and localized caregiver options. This is especially useful for multinational employers, remote-first companies, and organizations with employees in different care markets who need equitable support without relying on a single local provider network.

DCFSA Integrated Payments allow employees to use pre-tax Dependent Care Flexible Spending Account funds directly within a care booking experience. This can simplify reimbursement friction, improve benefit utilization, and help employees stretch eligible care dollars further. For employers, it creates a more connected family care benefit experience across subsidies, stipends, and tax-advantaged payment options.

Helpr’s 1:1 Concierge Care Placement supports families who need longer-term, specialized, or more personalized caregiver help. Care specialists assist with searching, vetting, and placing caregivers based on a family’s requirements. This can be valuable when employees are balancing demanding work responsibilities with complex care needs that go beyond a single backup appointment.