Extended Care Management Services That Support Teams

Extended care is used to help people manage ongoing or unexpected caregiving responsibilities beyond a standard workday or regular care arrangement. In an employer benefits setting, it can include backup childcare, elder and adult dependent support, personalized care placement, and flexible subsidies. Helpr helps employees access and pay for care options that fit their family circumstances while helping employers reduce care-related disruptions.

Extended care management can include identifying care needs, finding appropriate providers or trusted personal caregivers, arranging backup support, managing subsidies, and simplifying payments. Helpr’s offering spans childcare, elder care, and adult dependent care, with options for vetted providers, center-based care, concierge placement, and My Choice arrangements. This gives employees several paths to support instead of a one-size-fits-all benefit.

An employer sponsors the benefit, and eligible employees use Helpr to arrange care when their usual plan is unavailable or insufficient. The platform connects families with available care options and applies the employer’s subsidy according to the program design. Helpr uses a use-based model, so organizations pay for care that is actually provided rather than paying for unused appointments or broad access alone.

Yes. Helpr’s patented My Choice technology allows employees to use eligible subsidies with people in their own trusted networks, such as family members, friends, or personal support providers. This option recognizes that families often know which caregiver is the best fit. It also helps extend equitable care access where traditional provider networks may be limited or less practical.

Yes. Helpr supports employees who care for aging parents and adult dependents, not only those with childcare needs. Families can explore vetted providers, center-based options, and care arrangements involving someone they already trust. For longer-term or more specialized needs, Care Finder offers one-to-one assistance from care specialists who help source and vet a customized arrangement.

Helpr includes an integrated payment tool that helps families put eligible Dependent Care Flexible Spending Account funds to work within the app. Using DCFSA funds can help eligible employees maximize tax-advantaged dollars for qualifying dependent care expenses. Families should confirm their plan’s eligibility rules and available balance, since account requirements and covered expenses are determined by their benefits plan.

Yes. Helpr provides family care solutions for employees across more than 150 countries, helping organizations offer a more consistent benefit to distributed workforces. Global Care Stipends offer flexible funds that employees can use within their personal care networks, while the platform also supports broader backup care and care-management needs. Available options may vary by program and locality.

Employers can implement extended care benefits by selecting the care services and subsidy structure that align with their workforce’s needs. Helpr supports a range of models, including backup care, global stipends, My Choice payments, concierge placement, and DCFSA integration. A thoughtful program considers workforce locations, dependent care needs, benefit eligibility, communication, and the organization’s desired employee experience.