Family Care Center — Healthcare Services

Family Care Center — Healthcare Services from Helpr are employer-sponsored family care benefits designed to support working employees with caregiving responsibilities. Services include backup childcare, elder and adult dependent support, care stipends, corporate event childcare, and concierge placement. Rather than providing medical treatment, Helpr helps organizations make dependable family care arrangements and subsidies easier for employees to access and manage.

An employer offers Helpr as a workplace benefit and determines the available subsidy and eligibility structure. When an employee needs care, they can use the platform to access applicable care options and arrange support. The use-based model means organizations pay for care services that are actually used, while employees receive help managing unexpected disruptions to their usual care plan.

Yes. Helpr’s elder and adult care support is designed for employees caring for aging parents or adult dependents, not only children. Depending on the arrangement, families can explore vetted providers, center-based options, or support from someone already within their trusted network. This broader coverage helps employers address the varied caregiving responsibilities present across a modern workforce.

My Choice is Helpr’s patented technology for flexible family care benefits. It allows eligible employees to use employer-provided subsidies with caregivers they personally know and trust, such as family members, friends, or members of their own support system. This approach gives families more control over care decisions while helping employers offer benefits that are accessible across different circumstances and locations.

Yes. Helpr offers on-site Event Care for corporate events and work trips. This service helps employees with caregiving responsibilities attend, remain present, and participate more fully in the occasion. Event childcare can make gatherings more inclusive by reducing a common barrier to attendance, particularly for parents and guardians who would otherwise need to coordinate alternate care arrangements.

Global Care Stipends provide flexible funds that employees can apply to the caregiving support they need most. Rather than requiring families to navigate a directory for every need, the stipend can be used within an employee’s personal care network. This makes subsidized care more adaptable for distributed workforces and for families whose trusted support looks different from traditional provider arrangements.

Helpr’s Care Finder concierge placement service provides one-to-one assistance for employees seeking longer-term or highly customized care arrangements. Dedicated care specialists help source and vet options based on a family’s specific needs, then offer support throughout the process. It is intended to reduce the time and uncertainty involved in finding an appropriate ongoing care solution for a child, adult dependent, or aging relative.

Yes. Helpr offers DCFSA Integrated Payments to help eligible families use Dependent Care Flexible Spending Account benefits within the app. This tool can help employees apply available tax-advantaged funds toward qualifying dependent care expenses and stretch their care budget further. Employers should communicate plan eligibility and applicable rules so employees understand how their specific benefit program works.