Family Caregiver Support in Massachusetts

In some situations, a family caregiver may be paid in Massachusetts through public programs, long-term care coverage, or an employer-sponsored care benefit. Eligibility, approved relationships, care tasks, and enrollment rules vary by program. Helpr’s My Choice benefit can allow eligible employees to apply employer subsidies toward care from trusted people in their own network, subject to their employer’s plan terms.

Helpr provides employer-sponsored family care benefits that can support childcare, elder care, and care for adult dependents. Families may access vetted providers, center-based options, concierge placement assistance, flexible care stipends, and My Choice payments for trusted people in their personal network. Employers can subsidize care, helping employees manage caregiving needs with less financial and logistical strain.

Yes. Helpr’s elder and adult care support is designed for employees who need help arranging care for aging parents or adult dependents. Depending on the benefit configuration, families can consider vetted providers, center-based care, or someone they already trust. For longer-term or more specialized needs, Care Finder offers one-to-one assistance to source and vet potential arrangements.

My Choice gives employees more control over who provides care. Rather than limiting families to a directory, the benefit enables them to select trusted relatives, friends, or other people within their support network and apply available employer subsidies through the Helpr app. Specific eligibility, subsidy amounts, and reimbursable care types are determined by the employer’s benefit plan.

Helpr is an app-based family care benefits platform, not simply a traditional caregiver agency. It helps employers offer flexible care support and helps families navigate payment, provider options, and care arrangements. Available services can include access to vetted providers, personal-network care through My Choice, and one-to-one concierge assistance for customized long-term care placement.

Helpr offers DCFSA-integrated payments that allow employees to use eligible Dependent Care Flexible Spending Account funds within the app. This feature can help families stretch tax-advantaged dollars toward qualifying dependent care expenses. Employees should review their employer’s DCFSA rules and plan documentation, since eligibility for expenses and dependent types is governed by the applicable account plan.

Employers partner with Helpr to create a care benefit aligned with their workforce and budget. The platform supports subsidized backup care, care stipends, My Choice payments, concierge placement, and DCFSA integration. Helpr’s use-based model means organizations pay for care that is actually used, while employees receive a simpler path to family care support.

Access is provided through an employer that offers Helpr as part of its benefits program. Benefit availability may apply to employees across roles, work locations, and schedules, depending on the organization’s plan design. Once enrolled, employees can use the platform to understand available care options, arrange support, and manage eligible payments or subsidies.