Family Care Specialists for Modern Workforces

A family care specialist helps employees identify and arrange support for caregiving responsibilities, such as childcare, elder care, and care for adult dependents. At Helpr, specialists can provide one-to-one Care Finder assistance for custom or long-term needs, while the platform also gives employees access to backup care, stipends, and trusted-caregiver payment options. The goal is to make care easier to navigate and fund.

An employer establishes a Helpr care benefit and contributes toward eligible employees’ care costs. When an employee needs backup support, they use the platform to arrange care through available options. Helpr’s use-based model means the organization pays for care that is actually used rather than purchasing a fixed block of unused services. Specific employee eligibility and subsidy levels are set by the employer’s program.

Yes. Helpr’s patented My Choice technology enables employees to use employer-provided subsidies with a caregiver from their own trusted network, such as a family member, friend, or established provider. This option recognizes that families often know which care arrangement works best for them. It also expands equitable access for employees whose preferred care may not appear in a traditional provider directory.

Yes. Helpr supports more than childcare needs. Employees caring for aging parents or adult dependents can explore vetted providers, center-based options, or care arrangements involving someone they already trust. For more involved circumstances, Care Finder offers personalized support to source and vet a care solution. This broader approach helps employers provide meaningful support across multiple stages of family life.

Care Finder is Helpr’s one-to-one concierge placement service for employees seeking a longer-term or more customized care arrangement. Dedicated care specialists assist with sourcing and vetting options based on the family’s needs and preferences. It is designed for situations that require more than a single backup appointment, helping employees move forward with personalized guidance and ongoing support throughout the search.

Yes. Helpr offers on-site Event Care for corporate events and work trips. This service gives employees with caregiving responsibilities the opportunity to attend, participate, and stay engaged without having to leave care needs unresolved. Event Care can help employers create more inclusive gatherings by making it easier for parents and caregivers to be present for meetings, celebrations, and team experiences.

Global care stipends provide flexible funds that employees can use for everyday caregiving needs within their personal network. Backup care typically helps address an immediate disruption when regular arrangements are unavailable. Stipends offer broader flexibility because employees can direct support toward the care they actually need, without navigating a directory. Both options can be part of a more inclusive family care benefit strategy.

Helpr offers DCFSA integrated payments that allow eligible families to use Dependent Care Flexible Spending Account benefits within the app. This can help employees apply available tax-advantaged funds toward qualifying dependent care expenses and stretch their care dollars further. Eligibility, reimbursement rules, contribution limits, and qualified expenses are governed by the employee’s specific DCFSA plan and applicable tax requirements.