Personal Homecare Solutions for Families and Seniors

Home care eligibility depends on the type of support needed and the benefit or funding arrangement available. Families may seek help for an aging parent, an adult dependent, recovery-related daily support, supervision, or ongoing caregiving needs. Helpr helps employees explore vetted providers, center-based options, and trusted personal caregivers. Medical eligibility requirements, when applicable, are determined by the relevant healthcare provider or payer.

Helpr supports families seeking care for aging parents and adult dependents. Options can include vetted care providers, center-based care, customized long-term arrangements, or support from someone the family already knows and trusts. Through Care Finder, dedicated specialists can help source and vet a care solution suited to the family’s preferences, practical needs, and desired level of ongoing support.

Yes. Helpr’s patented My Choice technology is designed to give families flexibility in selecting care. Depending on the employer’s benefit setup, employees may be able to use subsidies to pay trusted people in their existing support network, such as family members, friends, or other caregivers they choose. This approach helps families retain meaningful choice rather than relying only on a directory.

Helpr’s Care Finder service provides one-to-one support for families pursuing a customized, longer-term care arrangement. A dedicated care specialist helps the family clarify needs, source potential options, and vet possible matches. The process is intended to reduce the time and uncertainty involved in finding care, while keeping the family’s individual preferences and support priorities at the center.

Helpr is a family care benefits platform, not a medical provider. It helps working families access and fund care options for loved ones, including aging parents and adult dependents. For skilled nursing, diagnosis, treatment, medication management, or other clinical needs, families should consult a licensed healthcare professional and confirm that any chosen provider offers the required medical services.

Payment options depend on the benefit offered by an employee’s organization. Helpr provides employer-subsidized backup care and can integrate Dependent Care Flexible Spending Account payments within its app. Its use-based model means organizations pay for care that is actually used. Families may also have flexible options to direct available subsidies toward care arrangements that meet their needs.

Yes. Helpr’s platform supports working families across 150+ countries. Its global model is designed to make care benefits accessible for distributed teams, including hourly workers, remote employees, and executives. Available care options and benefit details may vary by employer program and local market, but the goal is consistent: practical, equitable support for family care responsibilities.

Organizations can work with Helpr to provide employer-subsidized backup care, flexible care stipends, My Choice payments, concierge placement, and DCFSA-integrated payments. Helpr’s use-based model is designed to help employers support employees without paying for unused care. The platform can cover childcare, elder care, and adult dependent needs, helping reduce care-related stress and lost work time.