EAP Booking for Employee Care Support

EAP stands for Employee Assistance Program. Traditionally, an EAP provides confidential resources that help employees address personal or work-related challenges. In the context of family care benefits, employers may offer care-support resources alongside an EAP to help employees manage childcare, elder care, adult dependent care, and other responsibilities that can affect well-being and work attendance.

Employees use Helpr’s app-based platform to access the care benefits their employer has made available. Depending on the program, they can book backup care, use a care stipend, arrange support through a trusted personal caregiver, or request one-to-one help finding longer-term care. Employer subsidies and eligible payment options are managed within the benefit experience.

Helpr supports a broad range of family care needs, including backup childcare, elder care, adult dependent care, long-term concierge care placement, and care for corporate events or work trips. Programs can also include flexible global stipends and My Choice support, which allows employees to use subsidies with family, friends, or other caregivers they trust.

Yes. Helpr’s patented My Choice technology enables eligible employees to apply employer-provided subsidies to caregivers in their personal support network, such as a relative, friend, neighbor, or other trusted provider. This option is designed to give families flexibility while making care benefits more equitable for employees who may not need or prefer a traditional care directory.

Yes. Helpr recognizes that care needs extend beyond children. Employees can receive support for aging parents and adult dependents through vetted providers, center-based options, trusted caregivers, or personalized Care Finder assistance. This helps employers provide a more inclusive family care benefit for employees managing multigenerational caregiving responsibilities.

Helpr offers an integrated payment tool that helps families use Dependent Care Flexible Spending Account funds within the app for eligible care expenses. A DCFSA can help employees use pre-tax dollars for qualifying dependent-care costs. Eligibility, available balances, and plan rules are determined by the employee’s benefit plan and applicable tax requirements.

Helpr uses a use-based model for employer-subsidized care, so organizations pay for care services that employees actually use. Employers can structure their benefit around the care types, subsidy levels, and employee populations they want to support. This approach helps organizations connect benefit spending to real caregiving needs rather than unused capacity.

Yes. Helpr’s platform serves employees across 150+ countries and is designed to support organizations with distributed, international, hourly, and corporate workforces. Global care stipends and flexible personal-network options can be especially useful where traditional provider directories or standardized care arrangements do not meet every employee’s local circumstances.