Global Care Services & Support

Global care services and support are employer-sponsored benefits that help employees manage childcare, elder care, adult dependent care, and other family care needs across locations. Helpr combines backup care, flexible care stipends, personalized placement support, and payment tools in one platform. The goal is to give employees practical options when regular care changes, becomes unavailable, or no longer fits their family’s needs.

An employer offers a care subsidy through Helpr as part of its benefits program. Eligible employees use the platform to arrange care when they need support, and the subsidy reduces their out-of-pocket cost. Helpr’s use-based model means employers pay for services that are actually used. The listed base appointment cost includes taxes and Helpr’s service fee, with a four-hour minimum payment.

Yes. Helpr’s patented My Choice technology allows employees to use employer subsidies with people they trust, including family members, friends, and caregivers in their existing support network. This option helps families choose care that reflects their routines, cultural preferences, and practical needs. Payments and subsidy access are managed through the Helpr app, creating a more flexible alternative to directory-only care programs.

Yes. Helpr supports employees who care for aging parents and adult dependents, not only those with childcare needs. Available solutions may include access to vetted providers, center-based options, flexible stipends, and personalized help finding a longer-term arrangement. This whole-family approach recognizes that care responsibilities can change throughout an employee’s life and can affect attendance, focus, and well-being at work.

Helpr’s Care Finder concierge placement service provides one-to-one support for employees seeking a long-term or highly customized care arrangement. Dedicated care specialists help source and vet options based on the family’s individual needs. It is especially valuable when a standard backup appointment is not enough and an employee needs help evaluating a more sustainable care plan for a child, adult dependent, or aging loved one.

Yes. Helpr’s platform supports employees across 150+ countries, helping employers extend family care benefits to distributed and global teams. Care availability and benefit design can vary by location, but the program is built to offer equitable access rather than limiting support to one office or workforce segment. Flexible stipend and My Choice options can help accommodate local care systems and personal support networks.

Helpr offers DCFSA integrated payments that allow eligible families to use Dependent Care Flexible Spending Account benefits within the app. This can help employees apply pre-tax dependent care funds toward qualifying care expenses and stretch their care budget further. Employees should confirm their account rules, eligible expenses, available balance, and any applicable reimbursement requirements with their benefits administrator or plan documentation.

Employers can work with Helpr to design a family care benefit that aligns with their workforce, budget, and coverage goals. Programs can include backup care, global stipends, My Choice support, concierge placement, and event care. Helpr’s platform is designed for employees at every level, from frontline and hourly workers to executives, with a focus on accessible, equitable care support.