Here for Your Care Needs

McKinsey + Helpr

Your Care Benefit

Term: January 1st – December 31st
McKinsey and Helpr are partnering to bring you comprehensive care benefits, including up to 100 hours of subsidized care annually with a low hourly copay for in-home and backup center care.

Colleagues can secure last-minute child and adult/elder care services for eligible dependents, including your parents or step-parents, in the event your regular care is unavailable and you need to be at work.

Backup Care

100 hours
  • Helpr Network: $6/hour copay in service areas
  • Your Preferred Care Provider: Up to $12/hour toward your provider's rate; you pay the difference as copay
  • Center Care, Programs, & Agencies: Up to $12/hour reimbursed (for up to 5 consecutive days at a time; longer consecutive periods aren’t eligible for backup care coverage)

When the cost of your care is subsidized by your employer, the employer-paid portion is considered taxable income. Hours with Helpr Network sitters are subsidized at $46/hour and care with personal providers is subsidized up to $12/hour.

Benefit Resources

Get your benefit guide, check out your benefit flyer, and watch a benefit webinar.

Download the Helpr App to Get Started

Access your benefit with your company code: 648592

Understanding Your Backup Care Benefit

Backup care is for one-off booking needs. Request care up to 3 months in advance. Think: unexpected care gaps, late work days, or days when your regular care is unavailable.

Here's an overview of the services you can book:

Your Preferred Care Provider

Add a friend, family member, or other backup care providers to the Helpr app. The provider process takes up to 1 business day. They'll be paid their full hourly rate by Helpr and the app shows your low hourly copay. Available for child and adult care. Restrictions apply. McKinsey contributes up to $12/hour.

Helpr's Network

Request in-home, backup childcare with extensively vetted childcare professionals. Copay is $6/hour for Helpr Network sitters in service areas.

*Four-hour booking minimum. Helpr Network sitter blackout dates apply. Lean on your personal providers for care with no holiday surcharges.

Backup Care Centers

For backup care that requires you to pay directly, such as certain agencies or tutors, you can upload your receipt through the care center feature and receive up to $12/hour reimbursement via Helpr.

Camps or centers can be used as backup care when they help cover unexpected gaps. You can receive the $12/hour subsidy for up to one week (5 consecutive days) of camp care. Longer periods aren’t considered backup care and won’t be eligible for coverage.

Local Daycare Matches

Get concierge support with Daycare Finder to match with local, licensed center-based childcare options when you need backup care for a few days.

Advance notice goes a long way in helping us find a match for your family.

Video Library

Watch short videos about your benefit services

How To Get Started

To start using your backup care benefit, download the Helpr app from your app store.
Download Helpr
Helpr app launch screen with "I'm an employee" button highlighted
1. Tap "I'm an employee".
Helpr app screen with "Use a company code" button highlighted
2. Select "Use a company code".
Helpr app screen to input one's company code
3. Enter your company code: 648592
If you log out, use the same code to log back in.
Helpr app signup screen
4. You'll be directed to Okta. Enter your organization as McKinsey
Okta app screen where user can enter their company email
5. Login to Okta with your credentials
Helpr app signup screen for Okta users
4. Sign up with your company email address

Questions About Your Benefit?

Schedule a free 1:1 consultation with a benefit consultant.

McKinsey Caregiving Resources

Check out on-demand webinars, classes, guides, and more.